

The fastest and most private way to send files to friends and family.Access folders and upload files to your tablet, PC, Mac, NAS, and even server from anywhere.Set up backup of any info from your phone to a folder on your computer.You can then delete photos from your phone and save space.Sync will back up photos and videos as soon as you take them.Add large files of any size to your synced folders and transfer them up to 16x faster than the cloud.Sync as much data as you have on your hard drive or SD card.This means your data is protected against identity theft or attacks.

Sync encrypts all files during transfer and never stores any of your information on third-party servers. Use Sync on your mobile to access the files you keep on your home computer or work laptop. Connect devices and sync files securely between your Mac, PC, NAS, and even server. Share photos, videos, docs without storage limits: our technology works especially well with huge files.Ĭreate your own private cloud. If none of the above listed solutions works, please, collect the logs from all peers and send them to Support Team.Sync lets you transfer files directly from device to device. Incorrect time settings.Make sure that time difference between devices is not more that 10 minutes.

If syncing doesn't resume after Sync restart, delete. sync directory and see if there are #.!sync files stuck. Partially downloaded files remain on the receiving device. Check. Try making some room on the device/drive that is nearing max capacity or designating a different drive for the synced folder.
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The device that is downloading has run out of free space. Try restarting Sync so that it rescans the folder, or " touching" the files. Sync doesn’t receive notifications about file change. Also, it's a good idea to see if all drives are mounted properly. We advise running a disk check and searching for bad hard drive sectors. If Sync encounters file system errors it will abandon syncing. You can do this by simply removing the folder from Sync and adding it back. Try re-adding the folder to Sync, re-indexing this folder may be required.
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On Mac, the max allowed character length is 1024 bytes, while on Windows and Linux it’s 255 bytes. Check if the file names have any special symbols and check that the files are in UTF-8, the encoding that Sync understands. Syncing between different system encoding. Recheck system permissions - the user who runs Sync must have rw access to the files and the directory itself. Downloading peer does not have read-write access to the files. Enable option "Overwrite any changed" in share preferences on RO peer. Destination peer has Read-Only access to the share and files have changed there. Go to the files and make sure that they are not being used by other applications, security software, encryption tools or the system itself. Files are locked/protected by other applications. Side effect is that file bundles (like Pages, Keynote files, OS X apps and alike) will be synced as subdirectories (which they actually are). You can disable syncing of xattrs through StreamsList. Sometimes these cannot be synced especially in a mix of operating systems and different OS X versions. If you see files with names starting with 'com.apple.', these are xattrs (extended attributes). These are OS X files' extended attributes Otherwise, some peers might be willing to sync the files that other peers ignore. Ignore list must be the same on all peers so that they all agree on what shall be skipped. Check the files' availability and see the most common reasons for the problem below: Right click on a share and open peers list and check if any files are in queue for upload or download. Inspect the files mentioned in the warning - the reason for failure to sync them is mentioned in the warning.Ĭheck Sync History for any errors about the files syncing. Click on that - most of them link to explanation in KB. If peers are connected but still not all files are synced, please inspect Sync UI a bit for any possible hints.Ĭheck the Status column for any warnings or errors. If that's the case, you may need follow these steps to get your peers communicating. To do it, enable column "Peers" in UI and click the "X of Y peers" link, where X is the number of online peer, Y - is the number of peers that have ever been connected to the share. If you find that Sync has stopped synchronizing and not all of the files are synced, there are a few things you can do.įirst of all, check if peers are still connected.
